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Have a question about a tour, need help with a booking request, or just want to know more? Send us a message and we'll get back to you personally.
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Frequently asked questions
Quick answers to the most common questions we get.
Go to the tour page you're interested in, fill in the booking request form with your details — name, date, pickup point, and group size — and submit. No payment is required. We'll confirm your spot personally within 24 hours.
No. DreamTour doesn't collect payment online. After we confirm your booking request, payment arrangements are made directly with your guide on the day of the tour.
Yes. Most tours offer free cancellation up to 24 hours before the start time. To make changes, just send us an email or use this contact form with your booking reference.
It depends on the tour. Most of our city tours accommodate up to 18 guests. Private tour options are available for smaller groups who want an exclusive experience.
Most tours run year-round, though some seasonal routes may be limited in winter months. Check the availability field on each tour page or contact us to confirm specific dates.
Yes — several of our tours have a private option. Use the contact form to get in touch with your group size and preferred dates and we'll put together the right package for you.